Software Support & Management

With Allen Compliance Services in your corner, you'll be able to enjoy peace of mind. Below is a short list of items we can take off your plate:

• Set up and/or maintenance of custom menus, roles, users, and user groups.

• Correcting alerts on the Community Dashboard and issues identified using the Affordable Diagnostic Health Check report.

• Providing solutions for complex or recurring support issues, like voucher reconciliation. 

• Auditing and addressing issues that affect resident certifications, Compliance Monitor, Monthly Posting, and the resident ledgers.

• Assistance with implementation calls/tasks while adding products such as, but not limited to: Aspire, Bill Pay, CHECKScan, PayScan, RentCafé for Affordable Housing (RCAH), RightSource, and Yardi Energy Solutions (YES).

For additional support issues that we can help with, please Contact Us.